At XNOW BOS, we strive to offer digital services and tools that meet the highest standards of functionality and user satisfaction. However, due to the nature of digital products and instant access to premium features, we follow a strict refund policy outlined below.
1. No Refund on Digital Purchases
All purchases made on the XNOW BOS platform are non-refundable. Once a user subscribes to a paid plan and gains access to premium features, the service is deemed consumed and cannot be reversed.
2. Billing Disputes
If you believe you were charged incorrectly or wish to dispute a charge, please contact our support team within 7 days of the transaction. We will investigate and take necessary steps to address any valid concerns.
3. Duplicate Payments
In the event of a duplicate transaction or an error resulting in multiple charges, please inform us immediately. After verification, any genuine duplicate payments will be refunded in full to the original payment method within 7–14 business days.
4. Subscription Cancellations
You may cancel your subscription at any time through your account dashboard. Cancellation will stop future renewals, but no partial refunds will be issued for any unused portion of an active subscription.
5. Failed or Rejected Payments
If a payment fails or is rejected by your financial institution, access to premium features may be suspended until payment is successfully processed. We are not responsible for any bank or payment processing charges incurred.
6. Fraudulent Transactions
In case of suspected fraudulent activity, we reserve the right to block access to the platform and deny refunds after investigation.
7. How to Contact Us
For refund inquiries or billing issues, please contact us at:
TechMasWorld Infotech Pvt. Ltd.
📧 Email: contact@masworld.in
📞 Phone: +91 9867909060
By subscribing to our platform, you acknowledge and agree to the terms outlined in this refund policy. We encourage you to try our free plan before upgrading to a paid subscription.