Effective Date: 30th April 2025
XNOW BOS is a service provided by TechMasWorld Infotech Pvt. Ltd., committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and billing address
- Business name and website details
- Social profile links (if provided)
b. Usage Data
- Browser type, IP address, device type, location, access times, and pages visited
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session
- Analyze user behavior
- Enhance website experience
You may disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
We use the collected data to:
- Provide and maintain our services
- Notify you about updates and changes
- Respond to customer support requests
- Send transactional or promotional emails
- Improve and personalize the user experience
- Detect and prevent fraud or abuse
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Our trusted service providers for hosting, analytics, and payment processing
- Law enforcement or government agencies when legally required
- In case of a business transfer, such as a merger or acquisition
All third parties are required to maintain the confidentiality and security of your information.
4. Data Retention
We retain your personal data as long as your account is active or as needed for legal, accounting, or reporting purposes. You may request deletion of your data at any time.
5. Data Security
We implement strong physical, electronic, and administrative measures to protect your data. While we take every precaution, no system is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
To exercise your rights, contact us at contact@masworld.in.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.
9. International Compliance
a. GDPR (European Union)
If you are an EU resident, you have specific rights under the GDPR, including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
You may contact us at contact@masworld.in to exercise these rights.
b. CCPA (California, USA)
If you are a California resident, you have the right to:
- Know what personal data is collected and used
- Request deletion of personal data
- Opt-out of the sale of data (Note: We do not sell user data)
- Not be discriminated against for exercising your rights
To exercise your CCPA rights, email contact@masworld.in.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Effective Date". You are advised to review this page periodically.
11. Contact Us
For any questions, concerns, or data requests, please contact us:
TechMasWorld Infotech Pvt. Ltd.
📍 605, Trimurti Apartment, Sagaon, Manpada, Dombivli East, Maharashtra, India
📧 Email: contact@masworld.in
📞 Phone: +91 9867909060